Hong Kong · Volume 01 Spring · 2026
Operations studio · Hong Kong · Selected engagements

Operational infrastructure
for partner-led practices
in accounting and law.

Two staff days a week recovered. Qualified enquiries answered in under an hour. Partner reporting that builds itself. We build the integration layer between Karbon, TaxDome, Clio, QuickBooks, SharePoint, and the manual work still happening between them — fixed-fee, scoped in writing, owned by the firm.

EngagementsBy referral or written introduction.
ConfidentialityAll work undertaken under NDA.
OwnershipFull IP transfer to the firm at handover.
The systems we work alongside

Practice management, ledgers, document stores, inboxes, portals, and workspace tools. We meet the firm where the work already lives.

  • Karbon
  • TaxDome
  • Canopy
  • QuickBooks
  • Xero
  • Sage Intacct
  • Clio
  • MyCase
  • NetDocuments
  • iManage
  • SharePoint
  • Microsoft 365
  • Google Workspace

We do not replace these. We build the integration layer between them and the manual work still happening in between.

§ 01 · Verticals By selection

We stay narrow on purpose. The same intake, document, reporting, and billing problems recur inside a vertical, and the work compounds when we have already solved them before.

i.

Accounting partnerships.

Karbon, Canopy, TaxDome, ledgers, inboxes, client portals, and too much manual routing between them. We build the intake, reconciliation, and reporting layer underneath a multi-partner practice.

Engagements for accounting
ii.

Boutique law firms.

Clio, MyCase, document stores, intake forms, calendars, and a partner still doing admin between hearings. We build the conflict, intake, document, and billing workflows that keep matters moving.

Engagements for legal

Signs you might find yourself in here.

Accounting
  • The firm runs Karbon, Canopy, or TaxDome, but the gap with QuickBooks or Xero still requires re-keying.
  • Tax-season intake volume pulls partners back into work an associate should be absorbing.
  • Monthly or quarterly partner reporting is still assembled by hand from the practice system and the ledger.
  • Multiple bookkeepers spend hours each week chasing client documents.
Legal
  • A partner is doing admin between hearings; the firm has no operations lead, or one drowning in coordination.
  • The firm runs Clio Manage but Clio Grow was never finished, or the two do not sync cleanly.
  • iManage or NetDocuments sits alongside the practice management system; the integration between them is a known gap.
  • Roughly twelve hours per attorney each week disappear into non-billable admin work.

Occasionally adjacent partnerships in financial advisory, family office, and management consulting. Write to us about your firm; we will say honestly whether we are a fit.

§ 03 · Engagements Three formats

Three ways to work with us. Each starts with a written scope. None are vague retainers dressed up as strategy.

01
One week

Audit

A short engagement

A week inside your workflow to identify the manual work your current tools should already be absorbing. You leave with a written brief and ranked build options.

Read more
03
Monthly

Embed

A continuous loop

One new automation or workflow improvement each month. We agree the work at the start of the month and ship before the next review.

Read more

Engagements are scoped in writing before any work begins. Read the engagement detail.

§ 04 · A position Read in thirty seconds
The tools already exist. The bottleneck is the implementation work between those tools and the way the firm actually operates.
A working principle of the studio
§ 05 · The memo Weekly · By email

The Professional Services
Automation Memo.

One practical workflow teardown each week for accounting and law firms — document intake, client chasing, partner reporting, matter opening, billing leakage, and the manual work sitting between your existing systems.

One memo a week. Or follow via RSS.

§ 06 · Engage Two slots open · Q3 2026

Currently scheduling
Q3 2026 engagements.

Tell us where the work is breaking down: disconnected systems, unfinished setup, slow intake, manual reporting, document-heavy workflows. We reply within one business day, including when we are not the right fit.

Response One business day, HK hours
Engagement model Written scope, fixed fee
Code ownership Full transfer to client